Privacy Policy

Last updated: 21 April 2026




Valenview Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website (valenview.com), our Growth Operating System platform, and any associated services.

We are registered in England and Wales. For data protection purposes, we are the "data controller" of your personal information.

1. Information We Collect

We may collect and process the following data about you:

  • Identity Data: first name, last name, job title, business name.
  • Contact Data: email address, telephone number, business address.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, device information, and other technology on the devices you use to access our platform.
  • Usage Data: information about how you use our website, platform, products and services.
  • Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.
  • Service Data: website URLs submitted for audit, industry information, and any data you provide during onboarding or support interactions.
  • Financial Data: payment card details and billing information (processed securely via our payment providers; we do not store full card details on our servers).

2. How We Collect Your Information

We collect data through:

  • Direct interactions (forms, emails, phone calls, strategy calls).
  • Automated technologies or interactions (cookies, server logs, Meta Pixel, Google Analytics).
  • Third parties or publicly available sources (e.g., your business website URL submitted for audit).

3. How We Use Your Information

We use your personal data only where the law allows us. Most commonly, we will use your personal data in the following circumstances:

  • To provide our Growth Operating System services, including website audits, previews, campaign management and reporting.
  • To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
  • To deliver relevant website content and advertisements to you, and measure or understand the effectiveness of the advertising we serve to you.
  • To improve our website, products, services, marketing and customer relationships.
  • To recommend products or services that may be of interest to you.
  • To comply with legal obligations, including tax, accounting and regulatory requirements.

Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

  • Contract: where processing is necessary to perform our contract with you.
  • Consent: where you have given clear consent (e.g., marketing emails, cookies).
  • Legitimate Interests: where processing is necessary for our legitimate interests (e.g., fraud prevention, network security, business improvement), provided your interests do not override those interests.
  • Legal Obligation: where we need to comply with a legal or regulatory obligation.

4. Data Sharing and Third Parties

We do not sell your personal data. We may share your data with:

  • Service Providers: DashClicks (our white-label fulfilment platform), AWS (hosting), Stripe/PayPal (payment processing), Calendly (booking), Meta Platforms, Inc. and Google LLC (advertising and analytics).
  • Professional Advisers: lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
  • Regulators: HM Revenue & Customs, the Information Commissioner's Office (ICO), and other authorities required by law.

All third-party service providers are required to respect the security of your personal data and to treat it in accordance with the law.

5. International Transfers

Your personal data may be transferred to, and stored at, a destination outside the UK and European Economic Area (EEA). Where we do so, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • The country has been deemed to provide an adequate level of protection for personal data by the UK Secretary of State.
  • We use specific contracts approved by the UK government which give personal data the same protection it has in the UK.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

8. Your Legal Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data to another party.
  • Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us using the details below.

You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page and, where appropriate, notified to you by email.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@valenview.com

Postal Address: [Your UK Registered Address], London, United Kingdom


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